Welcome to SlotFred Australia, a premier online gaming and real money casino platform designed for players in Australia. This Privacy Policy explains how we collect, use, store, and protect your personal data when you access our website and services.
SlotFred Australia is committed to safeguarding your privacy and handling your information in accordance with all applicable privacy and data protection regulations.
Consent
By accessing slotfred-australia.com or registering an account, you consent to the collection, processing, and sharing of your personal data with our licensed service providers and affiliated entities where necessary to operate and improve our platform.
What Data Do We Collect?
When using SlotFred Australia, we may collect the following types of data:
- Personal Data: Full name, date of birth, address, nationality, phone number, email address, identification documents (passport, driver’s license), and proof of address (e.g., utility bill).
- Usage Data: IP address, browser type and version, device data, location, in-game activity, preferences, and website navigation behavior.
- Public Data: Data from social media accounts used to register or interact with our platform.
You may be asked to provide additional data during specific promotions or support interactions. We will always inform you of the reason for such data collection.
How Do We Collect Your Data?
We collect your data through:
- Account registration and profile updates
- Use of our gaming services
- Customer support communication
- Participation in promotions or surveys
- Cookies and similar tracking technologies (see our Cookies Policy)
- Third-party service providers (e.g., identity verification partners)
If you choose not to provide certain information, this may limit your access to some services or features.
How Will We Use Your Data?
Your data may be used for the following purposes:
- Creating and managing your SlotFred Australia account
- Operating our online gaming and real money casino services
- Verifying your identity (KYC and AML compliance)
- Providing technical and customer support
- Personalizing your experience and gaming content
- Conducting marketing (with consent)
- Ensuring legal and regulatory compliance
- Detecting and preventing fraud or abuse
- Improving our platform performance and user satisfaction
Data Retention
We retain your data only for as long as necessary to fulfill legal, regulatory, and business requirements. For instance, data related to financial transactions may be retained for up to 10 years to comply with anti-money laundering laws.
Security of Your Data
SlotFred Australia takes strong precautions to ensure your personal data is stored securely. We implement technical and organizational measures to prevent unauthorized access, disclosure, or misuse of your information. Only authorized staff and third parties with a legal basis have access to your data.
Marketing Consent
With your consent, we may send you promotional materials about SlotFred Australia’s offers, games, and bonuses. You can unsubscribe at any time by clicking the link in our emails or contacting customer support.
Cookies
We use cookies to enhance your browsing experience, analyze site traffic, and deliver personalized content. Some cookies may involve the processing of personal data. For full details, refer to our Cookies Policy.
Your Rights
Under this policy and applicable law, you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data (subject to legal obligations)
- Restrict or object to data processing in specific cases
- Withdraw consent at any time
- Request data portability, where applicable
To exercise any of these rights, please contact our support team. We may require identity verification for security purposes.
Data Transfers
As part of a global infrastructure, your data may be transferred outside of Australia for processing or storage. All transfers are conducted in compliance with applicable privacy laws to ensure your data is adequately protected.
Sharing Your Data with Third Parties
We do not sell or rent your personal data. However, we may share your data with trusted third parties in the following cases:
- Legal or regulatory obligations
- Delivering services via licensed providers
- Identity verification and fraud prevention
- Support and technical integrations
Our platform may include links to external websites or services. We are not responsible for their privacy practices and recommend reviewing their respective privacy policies.
Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how your data is handled, please contact our support team at:
We are committed to resolving any complaint fairly, transparently, and in accordance with applicable law.